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Product Returns
Dock Floats Ltd will accept returns up to 30 days from the date the product was shipped (no returns will be accepted after 30 days - all orders after 30 days are final). The customer will be responsible for shipping a return item back unless otherwise noted by Dock Floats Ltd. All items will be packed in the original packaging must be damage free. Please contact Dock Floats Ltd. prior to returning any item to obtain a "Return Authorization". Any item returned without a "Return Authorization" will not be processed.

If you paid using a credit card or PayPal, Dock Floats Ltd. will post a refund back to your account at the time the product is returned.

A 20% restocking fee may apply to your return depending on the reason and/or condition of your return.

On all returns please use a method of shipping that has tracking available. Failure to do so could severely delay or void your return if it is lost or stolen in transit.

Returns must be shipped to:

Please contact Dock Floats Ltd. for return shipping information.

For an item to be returnable, it must be free of any noticeable blemishes, tears, or holes and be in re-saleable condition. Please contact us via email or call our toll free phone number at 1-866-599-5438. We're here to help and we want you to make the purchase that best suits your needs when buying from Dock Floats Ltd.

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